Shipping & Returns

Shipping

All orders ship within 2 business days from Arlington, Virginia, USA. You will receive an email with tracking information once your order is shipped. We are not responsible for lost or stolen packages.

Our standard shipping rates are as follows:

$4 up to 8 ounces (most greeting cards are under 1 ounce);

$6 over 8 ounces and up to 2 pounds;

weight-based shipping over 2 pounds.

 

Returns

We stand by the quality of our products and want you to love them. We will accept unused, unopened, and undamaged items for return within 7 days of receipt (with the exception of sale items). Once we receive the returned item(s), we will issue a refund to your payment method minus the cost of shipping. Unfortunately, we cannot refund shipping costs. If you prefer to bring your item to our shop, please email hello@opentobeing.com to make an appointment.

If we shipped the incorrect item or number of items, please email us within 5 days of delivery so we can correct the error.

If your order arrives damaged, please contact us within 2 business days with a photo of the package and we will work with you to find a solution.